Terms of Service
Before using Suwaripocket, you must read and agree to all provisions of these Terms of Service (hereinafter referred to as "these Terms").
1: Definitions
The definitions of terms used in these Terms shall be as follows:
- "Service": The service provided by Suwaripocket.
- "Site": The website where the Service is provided (area within https://suwaripocket.com/).
- "Use of the Service": The act of accessing the Site and browsing the Service or posting information.
- "Information": Information provided through the Service, collectively referred to as "Basic Information" and "Posted Information".
- "Basic Information": The content of "Map Information" among the Information.
- "Map Information": Map information using Google Map service provided by Google and map service provided by GraphHopper.
- "Posted Information": Information on rest areas/benches on the map or posting pages posted by users among the Information.
- "Rest Area": A place where users can temporarily rest in the Service (benches, chairs, sofas, seats in facilities, other places suitable for resting).
- "User": A user of the Service.
- "Member": An individual who agrees to these Terms, registers for membership, is admitted by the Site, and can receive the Service.
- "Basic Information Provider": A provider of Basic Information other than the Site.
- "Poster": A user who posts Posted Information.
- "Sponsor": A contract form that allows enjoyment of part of the Service through monthly recurring billing.
- "Sponsor Member": An individual among Members who has signed a Sponsor contract.
- "Marche": A contract form that allows use of Suwari Marche, which is part of the Service, through monthly recurring billing.
- "Marche User": An individual or corporation among Members who has signed a Marche contract.
2: Purpose and Operation Policy of the Service
The Site operates based on the following intent.
- We do not guarantee the availability of rest areas. Especially for items like benches, chairs, and sofas in facilities, please be aware that the number of seats, seat types, and locations are highly likely to change.
- The Site assumes no responsibility for any damages or troubles for any reason. At rest areas, please check and follow the local usage rules.
- Rest areas in facilities are introduced as places to rest temporarily on the premise of facility use (shopping, dining, service use, etc.).
- Unauthorized reproduction of the information and article content of this Site is prohibited. In particular, we refuse unauthorized reproduction on curation media.
- In the event that a subject or similar may suffer a disadvantage in an image published on this Service, please contact us via Contact.
- Using images from this Site in a way that falls under defamation of the subject or creator, or use contrary to public order and morals, is prohibited. Also, the act of unjustly processing and distributing images is prohibited.
- This Site assumes no responsibility for any damages caused by advertisements for any reason.
- Please be especially careful when browsing the site on a smartphone, as high charges may be billed by the telecommunications carrier if you are not on a packet flat-rate plan. This Site assumes no responsibility for communication charges.
3: Application of these Terms
These Terms of Service serve as an agreement between this Site and the User for using the Service, and apply to all acts when the User uses the Service.
Use of the Service is conditional upon agreeing to and complying with these Terms. By using the Service, the User is deemed to have agreed to be bound by these Terms.
4: Amendment of these Terms
This Site may, at its discretion, amend these Terms at any time for any reason. The amended Terms shall take effect from the time they are posted on this Site by this Site, unless otherwise specified by this Site.
5: Change, Suspension, or Termination of the Service
The Service may be changed, suspended, or terminated without prior notice due to system maintenance, inspection work, force majeure such as natural disasters, convenience of the Site's membership service, or other various circumstances. In such cases, this Site and the Basic Information Provider shall not be responsible for any damages caused by the change, suspension, or termination of the Service.
6: Prohibited Acts
Users must not engage in any of the following acts or acts that the operator judges to fall under these categories when using the Service.
(1) Acts that violate laws or are related to criminal acts
(2) Acts of fraud or intimidation against the operator, other users, or third parties
(3) Acts contrary to public order and morals
(4) Acts that infringe on the intellectual property rights, portrait rights, privacy rights, honor, or other rights under law or contract of the operator, other users, or third parties
(5) Posting or sending information to the operator through the Service that falls under or is judged by the operator to fall under the following:
- Information containing excessively violent or cruel expressions
- Information containing computer viruses or other harmful computer programs
- Expressions that damage the honor or credit of the operator, other users of the Service, or third parties
- Information containing excessively obscene expressions
- Expressions that promote discrimination
- Expressions that promote suicide or self-harm
- Expressions that promote the inappropriate use of drugs
- Information containing antisocial expressions
- Information seeking the spread of information to third parties, such as chain mail
- Expressions that cause discomfort to others
- Expressions intended for harassment or slander
- Information contrary to or unrelated to the purpose of the Service posted on the operator's website
- Expressions that mock other users or incite conflict between users
- Information (including photos) obtained through acts prohibited in facilities
(6) Acts for the purpose of business, promotion, advertising, solicitation, or other profit-making by the user themselves or a third party (including but not limited to the user's workplace or a corporation managed by the user) without the operator's permission, such as asking other users to post or click "Like" regardless of whether consideration is provided, or editing facility information for promotional purposes.
(7) Acts of intentionally spreading false information
(8) Acts of unauthorized access or using registration information of other members of the Service
(9) Acts of collecting all data (including posted content) that constitutes the operator's website (including but not limited to scraping and crawling), registering accounts or accessing the Service using automated means (information gathering bots, robots, spiders, scrapers, etc.), acts of reproducing, modifying, reprinting, altering, changing, reverse engineering, disassembling, decompiling, translating, or analyzing the functions provided by the Service, acts of using all data (including posted content) that constitutes the operator's website without the operator's permission regardless of how it was obtained, acts that interfere with the Service's servers or networks, and acts that hinder the operation of the Service or the use of the Service by users. However, this is not the case if the operator judges that all of the following are met: it is for private use by an individual and not for commercial purposes, it is done in a way that does not place a burden on the Service's servers or networks (limited to about once every 10 seconds), and in the case of disclosing analysis results of information obtained through such acts to third parties, it is for the purpose of the healthy development of the industry including the users (the method and target of disclosure are not limited, but it must be indicated that information obtained from this Service was used).
(10) Acts of impersonating a third party
(11) Collection of information from other users of the Service
(12) Acts that cause disadvantage, damage, or discomfort to the operator, other users, or third parties
(13) Posting fictitious records, such as records of rest areas that were not actually visited.
(14) Repeating posts about the same rest area.
(15) Acts of registering or editing rest areas based on incorrect information while recognizing it is incorrect, or when an ordinary person could easily recognize it as such.
(16) Acts of registering or editing facility information without adding any information.
(17) Acts of registering or editing information of non-existent facilities or facilities that have already ceased operation.
(18) Acts of seeking membership registration despite already being registered as a member.
(19) Provision of benefits to antisocial forces, etc.
(20) Acts for the purpose of meeting strangers (not limited to the opposite sex) for sexual acts or obscene acts.
(21) Purchase of products for the purpose of resale and resale or reproduction/processing of purchased products.
(22) Acts that directly or indirectly cause or facilitate the acts in the preceding items.
(23) Attempting the acts in the preceding items.
(24) Other acts that the operator judges to be inappropriate.
7: Handling of Personal Information
The handling of users' personal information by the operator shall be as stipulated in the separate "Privacy Policy", and the user agrees to the operator handling the user's personal information in accordance with this "Privacy Policy".
8: Disclaimer
The operator of this Site shall be disclaimed from the following matters.
- The operator of this Site does not guarantee, explicitly or implicitly, that the Service is suitable for the user's specific purpose, has expected functions, product value, accuracy, or usefulness, that the user's use of the Service conforms to laws and regulations applicable to the user or internal rules of industry groups, etc., that it can be used continuously, or that malfunctions will not occur, and assumes no obligation to the user to remove flaws related to these.
- The operator of this Site shall not be liable to compensate for damages suffered by users in relation to the Service due to reasons attributable to the operator beyond the amount of consideration paid by the member to the operator in the past 3 months, except in cases of intentional or gross negligence by the operator. Furthermore, the operator shall not be liable to compensate for incidental, indirect, special, future damages, or damages related to lost profits. However, this is not the case if there are different provisions in these Terms.
- Transactions, communication, or disputes, etc., arising between users and other users or third parties in connection with the Service or this Site shall be resolved by the user at their own responsibility.
- The operator of this Site may post advertisements of the operator or third parties on any page of this Site.
- The operator of this Site strives to post as accurate information as possible regarding information on this Site, but does not guarantee the accuracy of information. Furthermore, if problems arise regarding its accuracy or appropriateness, information may be changed or deleted at any time without prior notice.
- No responsibility is assumed for any acts performed using the information on this Site or any damages or losses suffered.
- If you move to another site from this Site via a link or banner, etc., no responsibility is assumed for information, services, etc., provided on the destination site.
- Please understand that this disclaimer and information on this Site may be changed or deleted without notice.
10: Regarding Citation and Copyright
Copyright for all information and content of works such as text, images, and videos on this Site belongs to this Site. These copyrights are protected by the copyright laws of each country, various treaties, and other laws. Use of each content, including copying, distribution, transmission, deletion, change, or adaptation, is strictly prohibited except for cases allowed within the scope of the law.
11: Confidentiality
Users shall keep non-public information disclosed by the operator with a request for confidential handling in connection with the Service confidential, except when there is prior written consent from the operator.
11: Regarding Posted Information
- Posters shall grant this Site the right to use (including reproduction, copying, modification, sublicensing to third parties, and all other uses) posted information free of charge. This grant of use shall be permanent and irrevocable.
- Regarding deletion requests from posters, deletion shall only be performed if the poster identifies the content they wish to delete and the request is made, and this Site approves it.
- This Site may delete or modify posted information without any notice if the content of the posted information is judged to be inappropriate at this Site's discretion.
- If all or part of the posted information contains characters that cannot be used in the system, the post may not be accepted.
- This Site uses posted information for providing and improving/developing the Service, improving the Site, and analysis after statistical processing.
- This Site may provide posted information to third parties approved by this Site for the purposes listed in the preceding item.
- This Site makes no guarantee regarding the accuracy, validity, usefulness, recency, safety, or reliability of posted information.
- This Site does not guarantee that inappropriate posted information can be completely eliminated. In the event that inappropriate posted information is found, please contact us promptly via Contact on this Site. However, such contact does not obligate this Site to take any action.
12: Member Consent
Applicants for enrollment in the Service shall register for enrollment after agreeing to these Terms. If you register for enrollment in the Service and use the Service, you are deemed to have agreed to these Terms. Also, for the purpose of improving the Service, we will distribute email magazines to the registered addresses.
13: Member Qualification
If an applicant for enrollment in the Service falls under any of the following items, enrollment may not be accepted. Also, even after acceptance, if it is found that a member falls under any of the items, this Site may suspend or cancel the member qualification. If member qualification is canceled, the member shall immediately return benefits and products exchanged by this Site up to the time of cancellation (or money equivalent to the amount evaluated by this Site if return in kind is not possible), and shall lose all rights regarding points, benefits, and use of the Service under the name of the member at the time of cancellation. Furthermore, even if damage (including attorney fees; the same applies below) occurs to the enrollment applicant or member because this Site did not accept enrollment or canceled member qualification because of falling under the following items, this Site assumes no responsibility.
- If the enrollment registrant is under 12 years old.
- If not an individual.
- When applying for enrollment using another person's or imaginary personal information.
- If falling under members or affiliates of antisocial forces.
- If member qualification is currently suspended due to violation of these Terms at the time of application, or if member qualification was canceled in the past due to violation of these Terms.
- Other cases where this Site judges it to be inappropriate.
14: Loan/Transfer of Member Qualification
Member qualification cannot be loaned, transferred, or pledged to any person or corporation, and even if damage occurs to the member or other third parties due to such acts, this Site assumes no responsibility. Also, if damage occurs to this Site or third parties due to such acts, the member who performed the acts shall compensate for the full amount of the damage.
15: Suspension/Cancellation of Member Qualification
(1) If this Site judges that a member falls under any of the following items, this Site may suspend or cancel the member qualification for that member. Furthermore, if damage occurs to this Site or third parties due to suspension or cancellation of member qualification, the member shall compensate for the full amount of the damage.
- If information provided by this Site in the Service is modified without this Site's consent.
- If the operation of the Service is hindered.
- If the Service is used for an unjust purpose, or allowed to be used by other members or third parties.
- If there is fraud or a risk of fraud by a member or third party.
- If points are obtained through unfair means.
- If any clause of these Terms is violated.
- In the case of seizure, provisional seizure, provisional disposition, disposition for arrears, or compulsory execution against a member.
- If a member falls under members or affiliates of antisocial forces.
- Other cases where this Site judges it to be inappropriate as a member.
(2) If member qualification is canceled, the member shall lose all rights regarding all points, benefits, and use of the Service at the time of cancellation.
16: Regarding Points
Points, which are part of the member functions of the Service, are defined as follows.
- Conditions for granting points can be changed at this Site's discretion.
- Points may be abolished at this Site's discretion.
- Points held by members can be adjusted by this Site as necessary.
- Resale of points and obtaining points through unfair means are prohibited.
- If this Site judges it to be fraudulent, points may be erased, and the reason will not be disclosed.
- This Site makes no guarantee regarding the loss of points due to a member's operation.
- Points to be held by members who perform the acts in the preceding items.
17: Benefit Exchange
Exchange of benefits through the use of points, which are part of the member functions of the Service, is defined as follows.
- Applying for point benefit exchange shall be done by the member themselves according to the method prescribed by this Site, and cannot be done by a third party other than the member.
- This Site can freely set, change, or erase conditions for benefit exchange.
- Regarding points, members can optionally apply for benefit exchange as defined by this Site.
- Resale of points and obtaining points through unfair means are prohibited.
- If this Site judges it to be fraudulent, points may be erased, and the reason will not be disclosed.
- This Site makes no guarantee regarding the loss of points due to a member's operation.
- Resale of member accounts that hold points is prohibited.
18: Loss of Benefits, etc.
Except in cases of intentional or gross negligence by this Site, this Site assumes no responsibility for accidents or incidents such as delays, loss, theft, or damage occurring during delivery or remittance of benefits, and this Site has no obligation to reship, resent, repurchase, or refund.
19: Cancellation of Points
If a member falls under any of the following items, this Site may, at its discretion, cancel part or all of the point balance of the member. Furthermore, this Site will not provide any compensation for canceled points and assumes no responsibility. Note that if benefits have already been exchanged, the member shall have an obligation to return money and goods, etc. to this Site retroactively, and shall bear an obligation to compensate for damages.
- If 180 days have passed since the last login date.
- If points were obtained through unfair means.
- If Article 13 applies.
- If a member falls under members or affiliates of antisocial forces.
- If this Site judges that more points than normally granted have been granted due to system failure, etc.
- In other cases where this Site judges it appropriate to cancel points granted to a member.
- Resale of member accounts that hold points is prohibited.
- If 180 days have passed since the last point acquisition date. "Point acquisition" refers to when point addition is recorded in the point details of the passbook, and does not include point exchange (return due to application failure).
20: Regarding Member Posts
Posts, which are part of the member functions of the Service, are defined as follows.
- Since this Site mainly features free rest areas, please understand that if use is paid (cafes, etc.), it may not be reflected.
- Posted content and documents may be changed or edited appropriately to match the format of the site.
- For posted images, images may be processed appropriately, such as blurring or trimming.
- If information is duplicated, we will respond by deleting it or adding to existing articles as updated information.
- Please understand that if it is found to be a reproduction of images or text existing on the internet, it will not be published.
- Upon posting, please refrain from falsifying information or pranks. (However, there are also cases of bench relocation or removal, etc., so we do not strictly question accuracy except for obvious falsehoods.)
- Regarding posted content and images, we may partially not publish or stop publication of items that our Site judges to be NG. Furthermore, the criteria for judgment will not be disclosed or answered.
- Parts or all of posted articles may be deleted without prior notice.
21: Regarding Sponsors
- You can join as a sponsor member through a monthly recurring billing sponsor contract.
- Sponsors may be discontinued without notice.
22: Regarding Sponsor Prices
- Sponsor contract prices may be changed.
- At the time of a change in sponsor contract price, prior notice will be given to the registered email address of the sponsor member.
- We cannot take responsibility for non-delivery of price change notice emails based on the member's registered email address and email settings.
23: Sponsor Payment Method
- The payment method for sponsor fees is monthly payment by credit card or a method defined by this Site.
- The start date for charging sponsor fees shall be the date the member completes the application procedure.
- Monthly billing for sponsors is automatically renewed. Those who wish to stop automatic renewal should perform procedures from the member page.
- Sponsor members can terminate monthly billing at any time according to procedures prescribed by this Site.
- Even if the completion date of the application procedure or the end of use date is in the middle of a month, the full amount for one month belonging to each day will be charged.
24: Regarding Sponsor Application and Contract Establishment Timing
- The contract regarding use of the Service between the member and this Site (hereinafter referred to as "Use Contract") shall be established when this Site issues a license for the sponsor in response to the application procedure by the member.
- For sponsor contracts, approval from the credit card issuer is required. If approval from the credit card issuer cannot be obtained, sponsor contracts cannot be implemented.
- When minor members apply for sponsor contracts, consent from a person with parental authority or a guardian is required.
- Sponsor members shall not be able to transfer or sell the license (user ID) issued by us to a third party.
25: Regarding Sponsor Cooling-off
Except in cases where obvious disadvantage was suffered due to deficiencies in the Service, we cannot accept requests for cancellation of sponsor contract applications, termination of Use Contracts, or refunds after establishing a Use Contract. Please use the prescribed termination procedure for monthly billing.
26: Regarding Suwari Marche
Suwari Marche (hereinafter "Marche"), which is part of the Service, is defined as follows.
- Marche is a service that can be used through monthly recurring billing contracts.
- Marche may be discontinued without notice.
27: Regarding Marche Prices
- Marche usage fees may be changed.
- At the time of change in the Marche contract price, prior notice will be given to the registered email address of the user.
- We cannot take responsibility for non-delivery of price change notice emails based on the user's registered email address and email settings.
28: Marche Payment Method
- The payment method for Marche fees is monthly payment by credit card or a method defined by this Site.
- The start date for charging Marche fees shall be the date the user completes the application procedure.
- Monthly billing for Marche is automatically renewed. Those who wish to stop automatic renewal should perform procedures from the member page.
- Marche users can terminate monthly billing at any time according to procedures prescribed by this Site.
- Even if the completion date of the application procedure or the end of use date is in the middle of a month, the full amount for one month belonging to each day will be charged.
29: Regarding Marche Application and Contract Establishment Timing
- The contract regarding use of the Service between the user and this Site (hereinafter referred to as "Use Contract") shall be established when this Site issues a license for the Marche in response to the application procedure by the user.
- For Marche contracts, approval from the credit card issuer is required. If approval from the credit card issuer cannot be obtained, Marche contracts cannot be implemented.
- When minor users apply for Marche contracts, consent from a person with parental authority or a guardian is required.
- Marche users shall not be able to transfer or sell the license (user ID) issued by this Site to a third party.
30: Regarding Marche Cooling-off
Except in cases where obvious disadvantage was suffered due to deficiencies in the Service, we cannot accept requests for cancellation of Marche contract applications, termination of Use Contracts, or refunds after establishing a Use Contract. Please use the prescribed termination procedure for monthly billing.
31: Compensation for Damages
(1) If users, members, sponsor members, or Marche users cause damage to other members or third parties through the use of the Service, the users, members, sponsor members, or Marche users shall resolve it at their own responsibility and expense, and shall not cause damage to this Site.
(2) If the Site suffers damage due to acts in violation of these Terms or unjust or illegal acts by users, members, sponsor members, or Marche users, this Site shall be able to claim compensation for such damage against the users, members, sponsor members, or Marche users.
32: Access Analysis
This Site uses the access analysis tool "Google Analytics". Google Analytics uses Cookies to collect traffic data. Traffic data is collected anonymously and does not identify individuals. Also, we may refer to the "Reports on User Attributes and Interest Categories" function of the same service. This function can be refused by disabling Cookies, so please check the settings of your browser.
33: Google Adsense
This Site has installed advertisements provided by Google and partners of Google (third-party distributors). For ad distribution, Cookies are used to distribute ads based on past access information to this Site.
By using DoubleClick Cookie, Google and Google's partners can display appropriate ads on this Site to site users based on access information to this Site and other sites.
Site users can disable DoubleClick Cookie used for interest-based ad serving on the Google Account Ad Settings Page. Also, by accessing the aboutads.info page, interested users can disable Cookies from third-party distributors used for interest-based ad serving.
For more information regarding the handling of Cookies in Google advertisements, please see Google's Terms of Service and Privacy Policy.
34: Governing Law
Governing law regarding these Terms shall all be the laws of Japan. In the event of a dispute regarding the Service, the court having jurisdiction over the location of the operating company shall be the exclusive agreement jurisdictional court of the first instance.
Language Notice
These Terms of Service were originally created in Japanese. This English translation is provided for reference purposes only. In the event of any discrepancy or conflict between the Japanese version and this English translation, the Japanese version shall prevail.
View Japanese Version (日本語版を見る)Enactment / Revision History
- May 17, 2017 Enacted
- May 19, 2018 Revised
- October 17, 2018 Revised
- January 4, 2019 Revised
- June 17, 2020 Revised
- December 12, 2022 Revised
- January 6, 2024 Revised
- December 19, 2024 Revised
- July 20, 2025 Revised